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General information for participants

Information for you who are attending a course at ResQ:

The information below applies to those who are attending a course at ResQ.  

When booking a course all participants will get a booking confirmation by e-mail that contains information regarding the spesific course, such as location and start/end time etc.
 

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COURSE BOOKING AND CANCELLATION

  • Book courses through one of our booking solutions:
    Bookingportal / Email: kurs@resq.no / Phone: +47 41 75 50 00.
  • Booking conformation with information will be sent by email. 
    Private participants: Will receive invoice by email prior to course start.  

Terms & conditions
  • All prices are in Norwegian krone (NOK)
  • All our standard courses are educational and are therefore exempt from VAT
  • The course fee must be paid in full before the start of the course. When you enroll in a course you will get the option to either pay with card or receive an invoice.
  • With Card payment, your card will be charged within 1-5 days of enrollment regardless of course date and will be handled by NETS payment solution. We will not archive any payment information beyond the 6 first and 4 last digits for your reference digits.
  • In the event of a cancellation before 7 days of the course, your payment will be refunded in full.
  • Cancellation within the 7 days will only be redunded by 50%. Cancellation on the same day or lack of attendance will not be refunded.
  • Confirmation of enrollment and information will be sendt by email.
  • Before the course you will receive a text message to accept our Privacy policy
ResQ Privacy policy

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OUR SAFETY TRAINING CENTRES - HOW TO FIND US

ResQ has safety training centres located in
Stavanger, Haugesund, Bergen, Grimstad og Kristiansund.

Map and road descriptions are available under CONTACTS in the top main menu on this webpage, or you can get the same information by clicking on the safety centre's infopage. Here you will also find contact information.

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COURSE SCHEDULE - START TIME

Course start/start time the first day (day 1): 10:00hrs*
Course start/start time the remaining days: Kl. 08:30*

*Standard time. Changes/deviations may occur.
Information regarding course schedule (start and end time) is specified in the booking confirmation sent to all participants by email. 

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UPON ARRIVAL

  • Please remember to bring valid identification (passport, driver license, national ID card)
  • For private participants: Show valid receipt for payment of course fee. It is possible to pay with card or Vipps at the safety centre.

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HOTELS AND TRANSPORTATION

Our partner hotels offer favourable rates on accommodation with or without transportation. 

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